Doli Support

Contact

Email info@v-iz.de or call +49 1523 2756171. You may include the email address of your Doli account, but never send your one-time code.

Sign in

Enter your email address in Doli to receive a time-limited one-time code. If the message does not arrive, check your spam folder before requesting another code.

Apple or Google sign-in is shown only on supported devices and after the respective provider has been fully activated.

Interpreting session

Allow microphone access, check your internet connection and make sure minutes remain. Tap the audio circle to end a session.

Doli does not store audio recordings, transcripts or translations. Use qualified professional support for important medical, legal or safety-critical conversations.

Subscriptions and purchases

Apple App Store or Google Play manages purchases, renewal, cancellation and refunds. Use Restore purchases to reconnect an existing subscription to Doli.

Deleting the app or Doli account does not automatically cancel a subscription. Cancel it separately in your store subscription settings.

Delete account

Open Profile → Delete account in Doli and confirm the security prompt. Account deletion removes your Doli account and related Doli data unless legal retention duties apply.