Business Terms

Version: 1.6
This English version is provided for convenience. The German version controls.

1. Scope and parties

These terms govern Doli business plans between the business named in the acceptance record ("Customer") and V-IZ Video-Integrationszentrum, sole proprietor Fuat Karacocuk, operating under the Doli product name, S 3, 2A, 68161 Mannheim, Germany. Consumer agreements are outside scope. New business plans are concluded exclusively through the Doli website. Authorized personnel use their own Doli accounts and may join the business account's shared usage through pairing.

2. Eligibility and authority

Account owners, representatives, and authorized users must be at least 18. The representative confirms authority to bind the Customer and accept the DPA, these terms, and privacy notices. The Customer protects access and is responsible for use of its authorized devices.

3. Contract documents and language priority

The contract includes these terms, the DPA and Annexes, the displayed web terms and, where applicable, the pay-as-you-go addendum, and privacy notices. Earlier app-store purchases remain governed by the documents in their acceptance record. German controls; English is for convenience. Mandatory law remains unaffected.

4. Acceptance and activation

A person authorized to represent the Customer accepts the documents on the Doli website. The displayed web terms and selected plan govern contract formation and technical activation. The representative need not own the business. Confirmation alone, a link or a return from the payment provider does not create technical access. Doli verifies the matching setup or payment evidence server-side and associates it with the accepted contract. A personalized contract copy is provided after activation.

5. Service and technical limits

Doli supplies the selected interpretation, translation, and explanation functions subject to available devices, networks, providers, regions, and allowances. Outputs may be inaccurate, incomplete, or delayed. Doli does not guarantee uninterrupted, error-free, or worldwide availability.

6. Permitted business use

The Customer ensures lawful basis, notices, required consents/authority, and safeguards. Use is limited to server-enabled countries and authorized users. The Customer must not bypass safety controls or provider terms.

7. Excluded and regulated use

Doli is not intended for emergencies, clinical practice, diagnosis, treatment, medical/legal/financial advice, safety-critical instructions, or the sole basis of consequential decisions. Doli makes no HIPAA, FERPA, regulated-finance, biometric, or child-directed commitment. Unlawful, abusive, or provider-prohibited content is forbidden. A Doli/provider safety message is not a conversation participant's statement.

8. Prices and payment

The displayed plan and, where applicable, the pay-as-you-go addendum determine price, billing period and payment. Business prices are net of any applicable VAT. New business agreements are concluded on the website. Earlier Apple or Google purchases retain their payment and refund routes. Doli devices are not currently for sale. Mandatory tax and payment law remains unaffected.

9. Term, renewal, and termination

The contract starts under the applicable formation terms and follows the selected plan. Cancellation stops renewal but may not end the paid period. A material document update may require reacceptance. Necessary retention, deletion, and evidence duties survive termination.

10. Warranties and liability

Statutory warranty and liability rules apply. Doli does not exclude liability where exclusion is mandatorily unlawful, including intent, gross negligence, or injury to life, body, or health. Any permitted limitation for simple negligence applies only to essential duties and foreseeable damage.

11. Privacy, confidentiality, and evidence

The DPA governs Customer Data; Doli's privacy notice governs Doli's controller processing. Personalized contract copies are private. The Customer may use its copy for evidence, audit, and legal purposes and must protect its personal data.

12. Amendments and final terms

Necessary changes use reasonable notice and a new version; reacceptance may be required. German law applies where permitted. Mannheim is the venue only where validly agreed. Mandatory local rights prevail; invalidity of one term does not affect the remainder.