Manage or cancel your subscription
Personal Doli subscriptions are bought in the app and managed or cancelled in the store. Business customers cancel a web contract in the customer account or with the cancellation form at doliapp.de/abo-verwalten.
Personal subscriptions: open the store used for the purchase
Personal customers buy Doli subscriptions only in the app: through the Apple App Store and, once Doli is available for Android, through Google Play. Sign in with the Apple or Google account used for the purchase and select Doli. The store shows the binding term, renewal date and cancellation option. doliapp.de concludes no contracts with personal customers.
Business web contracts
Business customers conclude new plans on doliapp.de. A web contract can be cancelled in the customer account through the Stripe customer portal or, without signing in, with the cancellation form on the German page doliapp.de/abo-verwalten. The receipt alone does not confirm that a technical change at Stripe is complete.
Cancellation and account deletion are separate
Cancelling stops the next automatic renewal while access normally continues until the end of the paid period shown by the store. Deleting the app or Doli account does not cancel a store subscription, and cancelling in the store does not delete the Doli account.
Need help?
If Doli is missing from the list, check whether you bought it with another store account. Contact info@doliapp.de for technical help, but never send your one-time code.